Join the community
We have two active communities where Runner users and the team hang out. Pick whichever you prefer.
Slack (Run Club)
Our main community. Ask questions, share workflows, and see what others are building with Runner. The team is in here every day.
WhatsApp Group
The Runner Beta Group. Faster, more casual. Good for quick questions and real-time help.
Email us
For anything that doesn’t fit in a community post, or if you need to share something private, email us directly: support@runner.now We read every message.Common questions
Runner isn't connecting to my app
Runner isn't connecting to my app
Go to Connected Apps and try reconnecting. Click the app and sign in again. This refreshes your access without losing settings. If it still doesn’t work, email us with which app and what you see.
Runner gave me a wrong or unexpected result
Runner gave me a wrong or unexpected result
Ask Runner why: “Why did you do that?” It’ll explain its reasoning. If it’s still off, let us know in Slack or email. These reports help us improve.
I want to request a new app integration
I want to request a new app integration
Drop it in the Slack community or email us. We prioritize based on what people actually need.
I found a bug
I found a bug
Click the ? icon in the top-right corner of any conversation and select Report a bug. Describe what happened and hit send. This automatically uploads your session so we can see exactly what went wrong and debug it faster.You can also email support@runner.now with a description and screenshot.
Runner won't open or is crashing
Runner won't open or is crashing
Check the installation troubleshooting guide. If that doesn’t help, email us and include your OS version.