> ## Documentation Index
> Fetch the complete documentation index at: https://guides.runner.now/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Help

> Join the community, ask questions, or reach out to the team directly.

If something isn't working, you have a question, or you just want to see how other people use Runner, here's where to go.

***

## Join the community

We have two active communities where Runner users and the team hang out. Pick whichever you prefer.

<CardGroup cols={2}>
  <Card title="Slack (Run Club)" icon={<img src="/images/slack.svg" alt="Slack" width="24" height="24" />} href="https://join.slack.com/t/runner-run-club/shared_invite/zt-3szs94m3l-6qU5petrKzkRvr859z3WUQ">
    Our main community. Ask questions, share workflows, and see what others are building with Runner. The team is in here every day.
  </Card>

  <Card title="WhatsApp Group" icon={<img src="/images/whatsapp.png" alt="WhatsApp" width="24" height="24" />} href="https://chat.whatsapp.com/JsRloaF4pnJ5XWIauIVddj?mode=gi_t">
    The Runner Beta Group. Faster, more casual. Good for quick questions and real-time help.
  </Card>
</CardGroup>

***

## Email us

For anything that doesn't fit in a community post, or if you need to share something private, email us directly:

**[support@runner.now](mailto:support@runner.now)**

We read every message.

***

## Common questions

<AccordionGroup>
  <Accordion title="Runner isn't connecting to my app">
    Go to **Connected Apps** and try reconnecting. Click the app and sign in again. This refreshes your access without losing settings. If it still doesn't work, email us with which app and what you see.
  </Accordion>

  <Accordion title="Runner gave me a wrong or unexpected result">
    Ask Runner why: *"Why did you do that?"* It'll explain its reasoning. If it's still off, let us know in Slack or email. These reports help us improve.
  </Accordion>

  <Accordion title="I want to request a new app integration">
    Drop it in the Slack community or email us. We prioritize based on what people actually need.
  </Accordion>

  <Accordion title="I found a bug">
    Click the **?** icon in the top-right corner of any conversation and select **Report a bug**. Describe what happened and hit send. This automatically uploads your session so we can see exactly what went wrong and debug it faster.

    You can also email [support@runner.now](mailto:support@runner.now) with a description and screenshot.
  </Accordion>

  <Accordion title="Runner won't open or is crashing">
    Check the [installation troubleshooting guide](/get-started/installation#common-issues). If that doesn't help, email us and include your OS version.
  </Accordion>
</AccordionGroup>

***

## Feature requests and feedback

We build alongside our users. If you want something, tell us. Slack is the best place for feature ideas because other users can chime in and we can discuss it in real time.

For structured feedback, email works great too.